Careers

We are always interested in hearing from talented, passionate people.

If you love bikes, are a team player, and are interested in a new challenge we may have a great opportunity for you!

Current Positions Available

Customer Service Representative

We are seeking a reliable and energetic results orientated person to join our passionate team.
 
The position has the following duties:
· Assist dealers, and on occasion consumers, with customer service enquiries including technical, warranty and spare parts issues.
· Processing claims from dealers and lodging claims with suppliers.
· Assist with coordinating the delivery and return of test bikes between TBA and dealers as well as the preparation and servicing of these bikes before they are delivered to dealers.

The position has the following requirements:
· Strong mechanical knowledge of bicycles.
· Ability to provide good service to dealers.
· Excellent phone manner and communication skills.
· Minimum average level computer skills – ie MS Excel, MS Outlook/email etc.
· Ability to troubleshoot technical issues to get to the source of the problem and provide the appropriate action.
· Positive attitude toward problem solving.
· Ability to prioritise tasks to maximize efficiency in performing tasks and resolving issues.

If you are seeking a stable position within a high growth company and have a solid bike background, then this position will give you all the benefits you need in order to succeed in your career.  With continuous growth, our company supports career progression and encourages all their employees to further their skills and experience.
 
To be considered for this position you must also show stability in your work history and have valid contactable references.

For more information and to lodge an application, please email brendan.howard@tba.com.au or call 02 8832 6900